How we test and score every Australian casino
Every casino on MateGuru is scored out of 100 against five weighted pillars. We deposit our own money, request real withdrawals and read the full terms before a single rating goes live. No operator can pay for a higher position, and our commission arrangements never change a score.
The five pillars, and what each is worth
A casino can have a huge bonus and still score poorly if it pays slowly or buries unfair terms. Weighting the pillars stops one flashy number from carrying a weak site.
- Licence and reputation (25 points): a verifiable licence, real company details and a clean complaint history.
- Payout reliability (25 points): we test actual withdrawals by PayID, card and crypto, and time them end to end.
- Bonus fairness (20 points): wagering, max bet, game weighting, expiry and cashout caps, not just the headline match.
- Games and providers (15 points): library depth, working filters and named studios such as Pragmatic, Evolution and NetEnt.
- Support quality (15 points): live chat tested with real pre and post deposit questions during AEST hours.
We test with real money
Scores are not copied from the casino’s own marketing. We open an account, complete identity verification, deposit, play, and then request a withdrawal so we can record what actually happens after you hit the withdraw button.
How the bonus audit works
We translate every welcome offer into its real cost to clear. A 200% match with 45x wagering, a low max bet and a tight cashout cap can be worse value than a smaller, fairer offer, so we surface the wagering requirement on every listing.
When scores change
Ratings are reviewed when terms change, when payout times slip, or when verified complaints appear. A casino that starts delaying withdrawals will lose points on the pillar that matters most, and can drop out of the table entirely.
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